Welcome to retail

Sample Questions

1. Question: Which department deals with customer complaints?

   Answer: Customer Service

2. Question: Which department creates advertising campaigns and plans special offers?

   Answer: Marketing

3. Question: Which department recruits new staff and organises training?

   Answer: Human Resources

4. Question: Which department controls the company's budget and pays the bills?

   Answer: Finance

5. Question: Which department keeps the website and computers working properly?

   Answer: IT

6. Question: Which department sells products and looks after customers in the shop?

   Answer: Sales

7. Question: What type of company produces goods in a factory?

   Answer: Manufacturer / Industry

8. Question: What type of company sells products directly to the public, in a shop or online?

   Answer: Retailer

9. Question: What type of company manages people's money, like a bank?

   Answer: Financial company

10. Question: What type of company moves goods or people from one place to another?

    Answer: Transport / Logistics company